Customer satisfaction essays

It is necessarily required for an organization to interact and communicate with customers on a regular basis to increase customer satisfaction . In these interactions and communications it is required to learn and determine all individual customer needs and respond accordingly. Even if the products are identical in competing markets, satisfaction provides high retention rates. For example, shoppers and retailers are engaged with frequent shopping and credit cards to gain customer satisfaction, many high end retailers also provide membership cards and discount benefits on those cards so that the customer remain loyal to them.

Customer satisfaction essays

customer satisfaction essays

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